Privacy Policy

Effective Date: December 13, 2024
Last Updated: December 13, 2024

1. Introduction

PT NEXA CORE VENTURES ("we," "our," "us," or "Company") operates the website http://velcod.com (the "Website") and provides rapid MVP (Minimum Viable Product) development services. We are committed to protecting your privacy and handling your personal information responsibly.

Company Details:

• Legal Name: PT NEXA CORE VENTURES
• Registration Number: 1405250126047
• Registered Address: Plaza Aminta, 5th Floor, Suite 504, TB Simatupang Street, Kav. 10, Pondok Pinang Village, Kebayoran Lama District, South Jakarta City Administration, DKI Jakarta Province, Postal Code: 12310, Indonesia
• Contact Person: Muhammad Sabir Junaid, Director
• Email: muhammadsabirjunaid@gmail.com
• Phone: +6285774115940 (WhatsApp)

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information that you voluntarily provide to us:

• Contact Information: Full name, email address, phone number
• Business Information: Company name, job title, business requirements
• Project Information: Project details, budget range for app development, timeline preferences
• Communication Data: Any information you provide when communicating with us

2.2 Information Collected Through Third-Party Services

We use Jotform and similar third-party form services to collect information from you. When you submit forms on our Website, information is collected and processed in accordance with both our Privacy Policy and the third-party service provider's privacy policy.

2.3 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Device identifiers

2.4 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our Website. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our MVP development services
• Communication: To respond to your inquiries, send project updates, and provide customer support
• Project Management: To understand your requirements, prepare proposals, and execute development projects
• Business Operations: To manage our business operations, analyze usage patterns, and improve our services
• Marketing: To send promotional materials and updates about our services (with your consent where required)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary to fulfill our contractual obligations to you
• Legal Obligation: Processing is necessary to comply with applicable laws
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Form collection and management services (e.g., Jotform)
• Website hosting providers
• Email service providers
• Analytics providers
• Project management tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Business Transfers

If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Respond to law enforcement requests

5.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

6. International Data Transfers

As we operate internationally, your information may be transferred to and processed in countries other than your country of residence, including Indonesia. These countries may have different data protection laws than your jurisdiction.

When we transfer personal data internationally, we implement appropriate safeguards to ensure your information remains protected, including:

• Standard contractual clauses approved by relevant authorities
• Ensuring third-party service providers comply with international data protection standards
• Implementing technical and organizational security measures

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Standard Retention Period: We typically retain personal information for six (6) months after the completion or termination of our business relationship, or after your last interaction with us, unless:

• You request deletion of your data (subject to legal obligations)
• We are required to retain data for longer periods due to legal, regulatory, or contractual requirements
• The data is necessary for ongoing dispute resolution or legal proceedings

After the retention period expires, we will securely delete or anonymize your personal information.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

8.1 General Rights

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Data Portability: Request a copy of your data in a structured, machine-readable format

8.2 GDPR Rights (EEA Users)

If you are located in the EEA, you have additional rights under GDPR:

• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority
• Right not to be subject to automated decision-making

8.3 Indonesia Rights (UU PDP)

If you are located in Indonesia, you have rights under the Personal Data Protection Law (UU PDP):

• Right to obtain information about the use of your personal data
• Right to object to data processing
• Right to file complaints with the relevant authority

8.4 Exercising Your Rights

To exercise any of these rights, please contact us at:

• Email: muhammadsabirjunaid@gmail.com
• Phone: +6285774115940 (WhatsApp)

We will respond to your request within a reasonable timeframe as required by applicable law (typically within 30 days).

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Secure data backup procedures

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

12. Marketing Communications

With your consent, we may send you marketing communications about our services, updates, and promotional offers. You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at muhammadsabirjunaid@gmail.com
• Adjusting your communication preferences in your account settings (if applicable)

Even if you opt out of marketing communications, we may still send you transactional or service-related communications.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by:

• Posting the updated policy on our Website with a new "Last Updated" date
• Sending you an email notification (if you have provided your email address)
• Displaying a prominent notice on our Website

Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

PT NEXA CORE VENTURES
Plaza Aminta, 5th Floor, Suite 504
TB Simatupang Street, Kav. 10
Pondok Pinang Village, Kebayoran Lama District
South Jakarta City Administration
DKI Jakarta Province
Postal Code: 12310
Indonesia

Contact Person: Muhammad Sabir Junaid, Director
Email: muhammadsabirjunaid@gmail.com
Phone: +6285774115940 (WhatsApp)

15. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Indonesia. For international users, we also comply with applicable international data protection laws, including GDPR where applicable.

Acknowledgment: By using our Website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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