A production-grade platform for informal traffic-citation resolution — connecting officers, attorneys, and defendants to automate compliance workflows, reduce court appearances, and improve resolution rates.
Law-enforcement agencies, attorneys, and defendants had no unified digital channel for resolving informal traffic citations — producing unnecessary court appearances, low resolution rates, and compliance failures from missed deadlines. We hardened an existing MVP into a platform capable of 100+ concurrent users, with role-based access, tamper-evident audit logs, and legal compliance across three states.
The full citation-resolution lifecycle — from intake to signed resolution packet — without a court appearance for eligible cases.
Officers manually reviewed proof submissions, attorneys had no structured workflow to propose resolutions, and defendants navigated confusing processes with no real-time visibility. The existing MVP captured the concept but lacked the architecture, security, and workflow depth to operate at scale.
A Bubble.io platform with a normalized data model and reusable elements, layering advanced automation — PDF packets, e-signatures, notifications, and deadline enforcement — on a secure role-based foundation.
Built on Bubble.io with a modular page and reusable-element structure and a data model normalized across citations, cases, users, roles, proofs, resolutions, and audit logs — a clean foundation for later prosecutor dashboards and court API integrations.
Each stage delivered a defined, reviewable milestone before the next began — no bundled delivery, no surprises.
High-fidelity mockups for all four dashboards (officer, attorney, defendant portal, admin), mobile layouts, a component library, and an interactive prototype.
All dashboard UIs built on Bubble staging with mock data — officer queue, attorney resolution builder, defendant portal, and admin panel — responsive across devices.
Live data model, RBAC, magic-link auth, OCR via AWS Textract, tamper-evident audit logs, and core case-lifecycle workflows.
End-to-end case workflow: intake → proof upload → officer review → attorney resolution → PDF packet → e-signature → close, plus notifications and deadline tracking.
Structured E2E testing, UAT with pilot users, security review, performance testing for 100+ concurrent users, production deployment, documentation, and training.
We harden and productionize early builds — role-based access, audit-grade compliance, and automation — so they scale without a rewrite.
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