LegalTech · Multi-Role Compliance Platform

Traffic Citation Resolution Platform — productionizing a multi-role compliance workflow

A production-grade platform for informal traffic-citation resolution — connecting officers, attorneys, and defendants to automate compliance workflows, reduce court appearances, and improve resolution rates.

5 StagesScope
10 WeeksTimeline
Bubble + AWSStack

Law-enforcement agencies, attorneys, and defendants had no unified digital channel for resolving informal traffic citations — producing unnecessary court appearances, low resolution rates, and compliance failures from missed deadlines. We hardened an existing MVP into a platform capable of 100+ concurrent users, with role-based access, tamper-evident audit logs, and legal compliance across three states.

Key Results Achieved

One platform, four roles, three states

The full citation-resolution lifecycle — from intake to signed resolution packet — without a court appearance for eligible cases.

4Role-based dashboards: officer, attorney, defendant, admin
3States covered for legal compliance
100+Concurrent users supported
The approach

Challenge & solution

The challenge

Officers manually reviewed proof submissions, attorneys had no structured workflow to propose resolutions, and defendants navigated confusing processes with no real-time visibility. The existing MVP captured the concept but lacked the architecture, security, and workflow depth to operate at scale.

Business challenges

  • Give each role a purpose-built, permission-scoped workflow
  • Cut unnecessary court appearances and missed-deadline failures
  • Meet legal compliance requirements across three states
  • Scale reliably to 100+ concurrent users

Technical challenges

  • Enforce strict role-based data isolation across four roles
  • Automate the case lifecycle from intake to signed packet
  • Capture tamper-evident audit logs for every state change
  • Provide defendant access without account creation

Our solution

A Bubble.io platform with a normalized data model and reusable elements, layering advanced automation — PDF packets, e-signatures, notifications, and deadline enforcement — on a secure role-based foundation.

Core features delivered

  • Data model & RBACCitations, cases, users, roles, proofs, resolutions, and audit logs, with role-based privacy rules enforcing strict data isolation per role.
  • OCR & proof managementAWS Textract auto-fills citation fields from uploaded documents; proof upload, validation, and case linkage are fully automated.
  • PDF packet generationResolution packets are generated as PDFs — resolution summary, e-signature fields, and full case history — on every case close.
  • E-signature & complianceE-signatures attach to the case record for legal compliance, with tamper-evident audit logs recording every state change.
  • Notifications & deadline trackingAutomated email and SMS fire at key events; compliance reminders trigger at 7, 3, and 1 day before deadlines.
  • Magic-link defendant accessDefendants upload proofs and track status through a unique, time-limited link — no account creation required.
Under the hood

Architecture & technical build

Built on Bubble.io with a modular page and reusable-element structure and a data model normalized across citations, cases, users, roles, proofs, resolutions, and audit logs — a clean foundation for later prosecutor dashboards and court API integrations.

Architecture overview

  • Normalized data model across seven core types
  • Bubble API Connector bridges external services into the workflow
  • Agile 2-week sprints with a continuously available staging version
  • Modular structure so Phase 2 additions need no rebuild

Key technical components

AWS Textract (OCR)Auto-fills citation fields from proof documents to reduce manual data entry across roles.
Transactional email & SMSEmail and SMS notifications across every workflow event and deadline reminder.
PDF generationLegally formatted resolution packets with e-signature fields on every case close.
Tamper-evident audit logsEvery upload, approval, rejection, resolution, and close is recorded immutably.

Tech stack

Bubble.io (Primary Platform)AWS Textract (OCR)Email NotificationsSMS AlertsPDF GenerationRole-Based Privacy RulesMagic-Link AuthMulti-State Legal Compliance
How we built it

Implementation timeline

Each stage delivered a defined, reviewable milestone before the next began — no bundled delivery, no surprises.

01
Stage 1

Figma design

High-fidelity mockups for all four dashboards (officer, attorney, defendant portal, admin), mobile layouts, a component library, and an interactive prototype.

  • 4 dashboards
  • Prototype
02
Stage 2

Frontend (Bubble UI)

All dashboard UIs built on Bubble staging with mock data — officer queue, attorney resolution builder, defendant portal, and admin panel — responsive across devices.

  • Responsive UIs
03
Stage 3

Backend — core workflows

Live data model, RBAC, magic-link auth, OCR via AWS Textract, tamper-evident audit logs, and core case-lifecycle workflows.

  • Data model & RBAC
  • OCR
  • Audit logs
04
Stage 4

Backend — advanced workflows

End-to-end case workflow: intake → proof upload → officer review → attorney resolution → PDF packet → e-signature → close, plus notifications and deadline tracking.

  • Case lifecycle
  • PDF & e-sign
  • Notifications
05
Stage 5

QA & handover

Structured E2E testing, UAT with pilot users, security review, performance testing for 100+ concurrent users, production deployment, documentation, and training.

  • E2E & UAT
  • Performance test
  • Training
Outcomes

Results & impact

Early outcomes

  • Full citation-resolution lifecycle managed in one platform
  • No court appearance required for eligible cases
  • Compliance deadlines tracked and enforced automatically

Business impact

  • Normalized model supports prosecutor dashboards in Phase 2
  • Ready for full court API integrations without a rebuild
  • OCR automation can deepen on the existing foundation
The last step

Have an MVP that needs to become a production platform?

We harden and productionize early builds — role-based access, audit-grade compliance, and automation — so they scale without a rewrite.

Book a Free Strategy Call →

3-week launch · Fixed pricing · Senior team